Privacy Policy

Tohfa From Kashi operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

This website is built on WordPress and powered by WooCommerce, which enables us to offer ecommerce functionality, process orders, and provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with the Services and as permitted by applicable law, we may collect the following:

  • Contact information: name, billing/shipping address, phone number, email address
  • Payment information: payment method details and transaction confirmations (processed securely via third-party payment gateways; we do not store card details)
  • Account information: username, password, preferences
  • Order information: products viewed, added to cart, purchased, returned, or exchanged
  • Communications: messages sent to us via forms, email, or support
  • Device & usage data: IP address, browser type, device information, site interactions

Sources of Personal Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and similar technologies
  • From service providers that help us operate our website and services

How We Use Your Personal Information

We use personal information to:

Provide and Improve the Services

To process orders, payments, shipping, returns, manage accounts, and improve user experience.

Marketing & Communication

To send updates, promotions, and service-related messages (you can opt out anytime).

Security & Fraud Prevention

To protect transactions, prevent misuse, and secure our website.

Legal Compliance

To comply with applicable laws and enforce our policies.

Sharing of Personal Information

We may share personal information with:

  • Service providers such as hosting providers, payment gateways, shipping partners, analytics tools, and email services
  • Legal authorities when required by law
  • Business partners only as necessary to operate our Services

We do not sell your personal information.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize content. You can control cookies through your browser settings.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices.

Children’s Information

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.

Data Security & Retention

We take reasonable measures to protect your personal information. Data is retained only as long as necessary for legal, business, or operational purposes.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or object to certain processing activities.

International Data Transfers

Your information may be stored or processed outside your country, where data protection laws may differ.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Email: hello@tohfafromkashi.com
Address:
D-59/127 A-Z-2, Shivpurwa,
Mahmoorganj, Varanasi,
Uttar Pradesh – 221010, India

For the purposes of applicable data protection laws, Tohfa From Kashi is the data controller of your personal information.

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